FAQs

Terms & Conditions

Use of the MISMO Body Care website (the “Site”) is governed the terms and conditions herein. MISMO Body Care reserves the right to change these terms and conditions without notice.

MISMO Body Care provides this Site as a service to our customers. The following terms and conditions govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your Agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

Contact Details

If you have any questions regarding the MISMO Body Care Store, its products or an order that you have placed please contact us by email at support@mismo.com.au. You can also phone us on 1300-064766 . Our postal address is 2/28 Premier Circuit Warana 4575, Australia.

Business ABN: 57651282147

Orders

The MISMO Body Care products displayed on the Site are available for sale in Australia and selected overseas countries. The prices displayed on the Site are quoted in Australian dollars and are valid and effective only in Australia.

All items are usually despatched within 2 days of receipt of payment. If MISMO Body Care has insufficient stock to deliver the goods you have ordered, we will not charge your credit card until the date your order is ready to be sent.

All orders are subject to acceptance and product availability. Pricing of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice.

Payment Methods

MISMO Body Care places great importance on maintaining the security of the information that you provide and for this reason we use have employed a 128bit SSL Certificate to safeguard your data. All the data that you send through, including your credit/debit card number and name and address, is encrypted and converted into code before it is transmitted across the Internet. Therefore in the extremely unlikely event that the data should be intercepted, it would be encrypted and difficult to decipher.

We accept the following payment methods:

  • Credit Card (Visa, Mastercard)
  • Direct Deposit
  • Afterpay
  • Zippay

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

MISMO Cash Back Rewards

We run a cash back incentive programme on our site where registered account holders (excluding Wholesale Customers) receive a credit of 5% of the purchase of goods, to be used for future purchases on the site. These rewards cannot be redeemed for cash, and must only be used exclusively for product purchase on our site. MISMO reserves the right to refuse use of these rewards or remove rewards from a user account without notice if they suspect the rewards have been gained from fraudulent, dishonest or inappropriate means. MiSMo also reserve the right to discontinue the rewards programme at any time without notice. Reward points will not be awarded and cannot be used during  full website sales.

Refund Policy

Please see our Money Back Guarantee here.

Site Contents

Occasionally there may be information on www.mismo.com.au that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Images used on this website are for illustration only, and may differ from the actual product.

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, and written and other materials that are part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by MiSMo Body Care.

In accessing the Site, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the Content of the Site for any other purpose whatsoever without the prior written permission of MISMO Body Care.

Links to other sites

This Site may contain links to other websites that are not under the control of MISMO Body Care. MISMO Body Care has no responsibility for the linked websites, nor does it necessarily endorse the linked websites. MISMO Body Care provides the links solely for the convenience and information of our Site users.

Disclaimer

MISMO BODY CARE PROVIDES THE MATERIALS ON THIS SITE “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. MISMO BODY CARE EXPRESSLY DISCLAIMS ANY DUTY TO UPDATE OR REVISE THE MATERIALS ON THIS SITE, ALTHOUGH MISMO BODYCARE MAY MODIFY THE MATERIALS AT ANY TIME WITHOUT NOTICE. BY YOUR USE OF THIS SITE, YOU ACKNOWLEDGE THAT YOUR USE IS AT YOUR SOLE RISK AND THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THIS SITE. YOU FURTHER ACKNOWLEDGE THAT MISMO BODY CARE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

Indemnification

You agree to defend, indemnify, and hold MISMO Body Care harmless from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Site, your breach of these Terms of Use, and/or any of the foregoing agreements, representations, and warranties. You warrant that any information you provide via the Site is complete and accurate.

Force Majeuer

MISMO Body Care shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Based on 2058 reviews
95%
(1945)
5%
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(12)
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(5)
Magnesium Roller Relief

The Mismo Magnesium Roller helps so much with sore legs; not only from occasional cramps but restless legs.

magnesium glycinate

I take two before bed helps me to drift off to sleep

Fibre Lash Extending Mascara

Absolutely love it. The best mascara I've ever had! I'll buy some as presents as well. ❤️

Z
Magnesium Glycinate
Zofia Nowicka
Magnesium Glicynate

I didn't take it for a long enough time less than 2 weeks however I am already experiencing muscle relaxation. Will order again. Thank you .
Zofia

B
Anti-Wrinkle Cream
Brenda Franzese

Love this cream as my night ritual feels nice on the skin and I wake up looking younger 😂

I
Nourishing Cream
Issy Bange

This is my second favourite MISMO moisturiser (behind the Anti-Wrinkle). Its perfect when I'm looking for something that is deeply hydrating. Slightly more affordable than the anti-wrinkle so a great alternative if you want to save a bit of $

LOVE LOVE LOVE. I roll this on my feet every night before I go to bed... have the best sleep ever. Take it in my bag when I go hiking and helps me recover quickly if my muscles start to ache. 100% would recommend this product.

Great for a deep clean

I'm 30yo and love this cleanser for daily use - I've been using it for the past 4 years. It isn't drying but gives a more intense cleanse than the milk cleanser by MISMO. Definitely will keep purchasing and can't imagine my night-time routine without it!

Anti Wrinkle Cream

Leaves my skin feeling soft and well hydrated. Has a beautiful fragrance and looking forward to seeing the results by the end of the bottle

Pure Marine Collagen Peptides

Love this product. Almost finished one packet. Noticed nails are getting stronger. Can't wait to use the second packet I bought. ❤️

G
Magnesium Glycinate
Glen Thomson
I

I am having really good nights sleep after taking the Magnesium Glycinate.

Love the Sensitive Skin Bundle

Am in the middle of trialling this bundle due to rosacea skin on my cheeks and skin is already noticebly better :)

J
Vitamin C Powder
John Graham
Vitamin C and MSM Powder

Received both products very promptly excellent service and could not be happier with the quality and packaging of both
Will undoubtedly be back for seconds when the next arises

Good protection whilst swimming!

Stayed on well when snorkelling, saved burnt ankles and neck and face! Not very tinted at all, but good for invisible protection.

N
Magnesium Glycinate
Nelson Honner
Magnesium Glycinate

Haven't had any leg cramps at night after my gym sessions and I get a good sleep at night 👍

M
Magnesium Chloride
Michael Bloodworth
Magnesium Chloride Hexahydrate flakes

I found them to be pure as stated specifications. The Flakes took longer to dissolve than small crystals that I was accustomed to in order to make a saturated solution. Other than that I can recommend Mismo and this product.

The Basic Trial Bundle

Enjoyed using each product. Particularly loved the gentleness of the exfoliator. They were all new to me and I have a shopping list in order of necessity. They were all true to name.

S
New Age Moisturiser (Mini)
Sianshine
Nice product. Would buy again but I prefer the sunscreen for day use

Nice product. Would buy again but I prefer the sunscreen for day use. Love the rejuve serum too

M
Magnesium Glycinate
Michelle Moles
Magnesium Glycinate

I absolutely love Mismo Magnesium Glycinate, it really helps my sore muscles after being at the gym and it really helps me sleep at night..I definitely recommend this product!!

p
Anti-Wrinkle Cream (Mini)
patricia semple
Mismo products are very good.

I’m planning to buy the full size anti-wrinkle cream. I love your A-C-E serum (gift from my granddaughter) and cleansing milk, so easy. I’m a fan and recently gave a friend a Mismo gift card. Regards, Trish Semple.

Tinted sunscreen

Have been using this product for a while now as we travel and find it very good against the weather

E
Anti-Wrinkle Cream
Enola-Gaye Beasley
Anti-Wrinkle Cream

Use the Anti- Wrinkle Cream everyday. It help to make my skin feels hydrated and smooth.

Better sleep!

Definately has improved my husband's night sleep quality, and he takes it in the morning!

L
Magnesium Glycinate
Linda Wagner
MISMO MAGNESIUM GLYCINATE

Fabulous supplement, helps maintain magnesium levels, including 😴 💤 sleep with out those dreaded night cramps.

Linda Wagner

P
MISMO MSM
Pauline Royle
Disappointed

I felt quite nauseous & had diarrhoea after taking the product so very disappointing as I was looking forward to some relief from my arthritis pain.